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ITIL 4 Specialist: Drive Stakeholder Value

Issuer: PeopleCert

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About

Engagement is crucial to optimizing service value. This is because service value is always co-created by users, customers, sponsors, service providers, and any other parties involved in the service. To drive stakeholder value, all stakeholders must contribute to the co-creation of service value. This course will discuss the main steps of a customer journey, providing guidance on how to co-create the most valuable journey.

Eligibility
Candidates must have passed the ITIL® 4 Foundation exam and attended an accredited training course.
Details

  • Duration

    3 Days

  • Location

    Selangor

  • Method

    Hybrid

  • Price

    RM6,804.00

Enquiries

03-77262678, 012-6026277

sales@iverson.com.my

https://yayasanpenerajualti.iverson.com.my/

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