ITIL 4 Strategist: Direct, Plan, and Improve

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ITIL 4 Strategist Direct, Plan and Improve (DPI) provides individuals with the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction. This course covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization’s advantage. Furthermore, it provides practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility.

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