ITIL 4 Foundation

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The ITIL 4 Foundation Certification introduces the key concepts, principles, and practices of it service management (ITSM) based on the ITIL framework. It emphasizes a holistic approach to managing it services, focusing on value creation through effective collaboration, continuous improvement, and service delivery. This certification covers topics like the ITIL service value system, guiding principles, and key practices. It is designed for its professionals, managers, and business leaders seeking to align it services with business objectives. By earning this certification, candidates gain a strong foundation in ITIL, enabling them to support modern digital and its environments effectively.

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