PeopleCert ITIL 4 Foundation

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This certification offers a comprehensive introduction to ITIL 4, the latest version of the IT Infrastructure Library framework. It covers key concepts and practices for effective IT service management, helping professionals align IT services with business needs. The ITIL 4 Foundation certification introduces the Service Value System (SVS), the four dimensions of service management, and ITIL’s guiding principles. It is designed for individuals new to ITIL or those seeking to refresh their knowledge of IT service management. This certification is ideal for IT professionals, service managers, and anyone involved in the planning, delivery, or improvement of IT services. It provides a solid base for advancing to higher-level ITIL certifications and supports organizations in enhancing service efficiency and value delivery. Coaching will help participants understand key concepts, practice mock exams, address weak areas, and gain expert insights. Placement consultation will also be included with tailored company recommendations.

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