PeopleCert ITIL 4 Specialist: Create, Deliver and Support

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This certification equips professionals with the skills and knowledge to design, deliver, and support IT services effectively within the ITIL 4 framework. The ITIL 4 Specialist: Create, Deliver, and Support certification covers essential practices in service management, such as service creation, delivery, performance management, and continuous improvement. It emphasizes practical skills in service design, integration, and the use of tools to enhance service delivery. This certification is ideal for professionals in service management, operations, and delivery, helping them deepen their understanding of how to create and manage services that meet customer needs. It is key for advancing in IT service management and progressing through the ITIL 4 pathway. Participants will learn to apply ITIL principles to improve organizational performance and service quality. Coaching provides support in mastering key concepts, practicing with mock exams, and addressing weak areas. Placement consultation and company recommendations are also included.

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